Support for Apps Developed by Momoxie
聯絡我們：support.hc7@gmail.com
Contact us: support.hc7@gmail.com
這是個人開發者 Momoxie 所有 App 的共用支援頁面。來信通常會在數個工作天內回覆。
This is the shared support page for all apps developed by the individual developer Momoxie. Emails are usually answered within a few business days.
沒有這些資訊，很多問題無法重現，也就無法修正。請盡量提供：
Without this information many issues cannot be reproduced, and therefore cannot be fixed. Please include: the app name and version (shown at the bottom of the app's Settings page), your device model and iOS version (Settings → General → About), the steps that led to the problem and what you expected instead, and a screenshot or screen recording if the problem is visible.
請先確認網路連線正常，然後開啟 App 的設定頁，點選「恢復購買」。購買紀錄綁定的是您的 Apple 帳號， 換手機或重裝 App 之後都可以用同一個帳號恢復，不需要重新付費。 若恢復後仍未解鎖，請來信並附上購買時的 App Store 收據。
First make sure you have a working network connection, then open the app's Settings page and tap "Restore purchases". Purchases are tied to your Apple Account, so you can restore them on a new device or after reinstalling without paying again. If it still does not unlock, email us and include your App Store receipt.
App 預設會跟隨您的裝置語言。若要單獨指定，請開啟設定頁，點選底部的地球圖示，再選擇語言。
The apps follow your device language by default. To choose a specific language, open the Settings page, tap the globe icon at the bottom, and pick a language.
開啟 App 的設定頁，點選底部的「隱私選項」即可重新開啟同意表單。這個入口只會在適用同意規範的地區顯示。 iOS 的追蹤授權（ATT）是另一套獨立機制，請到「設定 → 隱私權與安全性 → 追蹤」管理。
Open the app's Settings page and tap "Privacy options" at the bottom to reopen the consent form. This entry point only appears in regions where consent requirements apply. Apple's App Tracking Transparency (ATT) is a separate mechanism, managed under Settings → Privacy & Security → Tracking.
這些 App 不需要註冊帳號，資料儲存在您的裝置本地端。刪除 App 即會一併移除這些資料。 若您在歐洲經濟區、英國或瑞士，另有法定的資料權利，詳見隱私權政策第 9 節。
These apps do not require an account, and data is stored locally on your device. Deleting the app removes that data. If you are in the EEA, the UK, or Switzerland, you have additional statutory rights — see section 9 of the Privacy Policy.
請先完全關閉 App 再重新開啟，並確認 App 與 iOS 都已更新到最新版本。若問題持續，請依上方「回報問題時請附上這些資訊」來信。
Please force-quit and reopen the app, and make sure both the app and iOS are up to date. If the problem persists, email us with the details listed under "What to Include When Reporting an Issue" above.
歡迎，請直接來信。部分 App 的設定頁也內建「意見回饋」入口，可以直接送出。
Yes — please email us. Some apps also have a "Feedback" entry on the Settings page that you can use directly.
資料處理方式、第三方服務與使用者權利，詳見隱私權政策。
For details on data processing, third-party services, and user rights, see the Privacy Policy.